FAQ

SMAT Number

The activation process takes about 24 hours after payment has been confirmed.

Yes, the phone number attached to your SMAT Number still works normally.

No, using a SMAT Number does not require a recharge card.  You only pay the annual subscription fee

No, SMAT Number work on existing SIM cards. Prowess Spring Limited does not give new SIM card or modem.

You can mask 10 numbers (either discrete lines or E1 lines)

Yes, calls are made out and your customized name shows on the callers phone via our outbound implementation

No, caller ID (A-number) will show instead of SMAT Number ID because PROWESS does the translation of the SMAT Number and forward the caller ID directly to the masked lines for easy identification of the real caller. This allows call receiver to easily get the details of the caller.

Yes, free of charge.

Yes, we can change the masked line, but your identity remains the same.

No, the switch automatically cuts off, if the payment is not made at the due date.

VOTEX

VOTEX meet the highest standards of security to protect your data and observe voting principles.

VOTEX is designed with the latest technology that resist all forms of cyber attacks.

The result is instant, once the election time elapses. 

This is dependent on your organization’s policy.

You need an internet enabled phone or device

VOTEX allows a member to vote only once

Web Finac

Our cooperative management software supports any type of cooperative society, be it Agric cooperative, Real estate cooperative, Bank staff cooperative etc.

Yes, members have a direct access to their statement of accounts and related information from their account using their credentials. 

Yes, cooperative members have access to a personal dashboard which can be used to make contributions.

Yes, the software provides a robust dashboard that helps cooperative admins to call forth all necessary details like outstandings, savings, loans repayment per months or per year.