SMAT NUMBER (Toll & Non Toll Free)
The SMAT Number Service provides personal identity to any business or customer who has subscribed to it. It is the ultimate in corporate branding.
A SMAT number is a telephone number where the letters associated with the number’s digits on the telephone spell a name or word of value to the subscriber. A SMAT Number spells your company name, product you sell, services your company provides or any unique number you select. Eg : 0700CALLPROWESS, 0700GTCONNECT, 0700CALLDHL
Non Toll Free - 0700mybusiness
- Memorable, easily recognizable, convenient to use
- Improved communication accessibility
- Attracts attention (tool for self-expression)
- Personalized for your business
- A marketing aid and indirect avenue to increase sales
- Improves profitability
- Improves customer service
- Strengthens brand recognition
- Helps increase credibility and prestige
- Tool for branding and brand visibility.
- Unlike 0800, customers get charged when they call.
Toll Free - 0800mybusiness
- Encourages more people to call.
- Indicates strength and stability that the provider or the subscriber of the toll free service has the capacity to carry his business and that of those that do business with the company.
- Easily provide source of feedback.
- A tool to project brand integrity and loyalty
- Toll-free number provides an avenue to increase business patronage which in turn leads to higher profitability.
- The best tool for customer service and customer care.
- Tool for branding and brand visibility
SMAT Number Products
0700 Non Toll Free Phone Numbers
Our Non-Toll-Free service is a cost effective business tool for branding and brand visibility. A caller to this number pays for the call.
This is a service platform whereby anyone who places a call to that vanity number that begins with 0700 is billed by his parent network operator.
Prepaid users are billed automatically by network operators.
Postpaid users are billed at the end of every month by their network operators.
Non Toll-Free Numbering follows the format 0700COMPANY NAME/SERVICE/PRODUCT. For example 0700PETTYPAY, 0700222333 0700PROWESSTECH, 0700ALPHACARE etc. provides your company with the dual advantage of branding and corporate image and makes you stand-out of the crowd and closer to your customers/clients every time, everywhere.
Why Use 0700?
Memorable, easily recognizable, convenient to use
Improved communication accessibility
Attract attention (tool for self-expression)
Personalized your business
A marketing aid and indirect avenue to increase sales
Improves profitability
Improves customer service
Strengthens brand recognition
Helps increase credibility and prestige
Annual Subscription Fee:
Single Line: = N45,000.00 (Per line)
Multiple Lines: = N90,000.00 (First two lines)
More Lines = N40,000.00 (Additional per line)
0800 Toll Free Phone Numbers
0800Number is the internationally recognized cross network toll free number that cuts across all operators.
Though network operators can provide intra-network toll-free service to their individual customer base, only a licensed cross network provider can render inter-network toll-free service. This is what PROWESS provides.
A call to a 0800-TOLL FREE number is free to all telecoms subscribers in Nigeria.
Benefits
It encourages more calls to the company which should translate to more profit. The service is ideal for customer service oriented businesses, emergency management or call center operations.
Subscription Fee:
Single Line: = N=45,000 (per line/per annum)
Multiple Lines:= N=90,000 (First two lines/annum)
More Lines = N=40,000 (Additional per line)
In addition to the subscription fee indicated above, the subscriber will make a deposit with Prowess Spring Limited. Cost of calls to be received on 0800(Toll-Free) Numbers shall be borne by the subscriber and will be defrayed from this deposit.
Deposit for 0800 Toll-Free service is as stated below.
Number of Lines and Minimum Deposit Applicable:
1 – 2 lines N100,000.00
3 – 5 lines N200,000.00
6 – 10 lines N300,000.00
11 & above lines N500,000.00
Monthly Reconciliation
Subscriber is entitled to a monthly Call Detail Record (CDR) of all calls received.
A detailed itemized statement will be provided electronically via email to the subscriber at the end of each month. The monthly consumption will be deducted from the deposit or balance on a monthly basis. Un-utilized balances will be rolled over to the subsequent month.
The Minimum Threshold
The minimum threshold for toll-free service is twice the cost of the previous month’s invoice. The subscriber will be notified as soon as the threshold is reached with an advice for a re-injection of funds to meet the original deposit level. Subscribers on Toll-free service are required to replenish their balance as and when due to ensure uninterrupted service.
The switch will automatically send a notification advice when the balance reach 50% consumption, 25% consumption and when the deposit is exhausted and disconnection advice before the service will be disconnected. The service will not be restored until payment is made.
Service Level Agreement
All subscribers to 0800 toll free numbers must sign a Service Level Agreement before the number is activated.
The IVM is a system that allows customers to record a professional message or company promotion that will be used as the ring tone every time the customer’s vanity number is called. The recording should not exceed 60 minutes in duration and will ideally be suited to the vision of the company seeking the service. Like the IVR, the IVM helps small, medium and large sized enterprises appear sophisticated and trustworthy to their clientele.
The IVR is an auto-receptionist service that helps direct a caller to a specific department, product, service or menu selection using a telephone keypad. For example, “Press ‘1’ for Sales; Press ‘2’ for Accounts; Press ‘3’ for Technical Support, and so on. The IVR is ideally suited for businesses of all sizes, capacities and reach. Small, medium and large sized enterprises have the added advantage of appearing more sophisticated to their clientele who are taken through the telephone menu options in a standardized and professional manner.
In an attempt to complete the cycle of branding your services we have decided to activate the outbound calling feature that will show your 0700/0800 customized number (eg: 0700 CALLALPHA) as the caller ID when you make a call through to a customer or business. The outbound calling feature also enables you to make outbound calls with your 0800/0700 number at a very cheap rate of 11kobo Per Second compared to the higher call tariffs of other network operators. Your customer can see your number and recognize your brand. In the event of a missed call from you, customers can always recognize your specific branded number and return the call.
Intercoms are used on a wide variety of properties, from buildings that only require one connection between a resident and the property’s entrance to multi-unit apartments that require intercom hardware to be installed in every individual apartment. It enhances security, effective communication, controlled access point,
Call centers are specialized departments that exist to handle large call volumes for a business, whether that be fielding customer service calls, screening new patients, or various other services. We set up call center for your business to enhance seamless customer management.
FAQ
The activation process takes about 24 hours after payment has been confirmed.
Yes, the phone number attached to your SMAT Number still works normally.
No, using a SMAT Number does not require a recharge card. You only pay the annual subscription fee
No, SMAT Number work on existing SIM cards. Prowess Spring Limited does not give new SIM card or modem.
You can mask 10 numbers (either discrete lines or E1 lines)
Yes, calls are made out and your customized name shows on the callers phone via our outbound implementation
No, caller ID (A-number) will show instead of SMAT Number ID because PROWESS does the translation of the SMAT Number and forward the caller ID directly to the masked lines for easy identification of the real caller. This allows call receiver to easily get the details of the caller.
Yes, free of charge.
Yes, we can change the masked line, but your identity remains the same.
No, the switch automatically cuts off, if the payment is not made at the due date.
Download Subscription Form
FILL THE FORM BELOW TO SIGN TO ANY OF OUR SERVICES
Make payments to PROWESS LIMITED
Explore any of these payment methods to make payments. Once payment is made, please kindly call – 0700CALLPROWESS (070022557769377)
Kindly download and fill the subscription form.
1. Payment should be made to : –
Bank : GTBank
Account Name: Prowess Spring Limited.
Account Number: 0663309640
2. After payment send a scanned copy of the teller and subscription form to info@springorg.com and admin@springorg.com
3. PROWESS will receive alert of the payment
4. The SMAT number will be activated and you will get a call to inform you that your number has been activated
